Techsolves S.R.L. (“we”, “our”, or “us”) operates the website techsolves.pro and provides web and application development services, as well as a digital marketplace for templates, logos, plugins, CRM systems, and other solutions. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and other contact details when you submit forms or make purchases.
- Payment Information: Payment method and transaction details (processed securely by third-party payment providers).
- Usage Data: IP address, browser type, device information, pages visited, and interaction data collected via cookies and analytics tools.
- Account Information: Login credentials, user preferences, order history if you create an account on our platform.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide and maintain our services
- To process orders and manage transactions
- To respond to inquiries and provide customer support
- To send updates, marketing communications, and promotional content (with your consent)
- To improve our website, products, and services
- To detect and prevent fraud and abuse
3. Sharing of Information
We do not sell your personal data. However, we may share information with:
- Trusted service providers (e.g. hosting, analytics, payment processors)
- Legal authorities when required by law or to protect our legal rights
- Business partners and affiliates (only with your consent)
4. Data Security
We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request restriction or object to certain data processing activities
- Request data portability
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze usage patterns, enhance user experience, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.
7. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside your country. By using our services, you consent to such transfers, where necessary safeguards are applied.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. We recommend checking this page regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Techsolves S.R.L.43 Fantanilor Street, Block B14, Apartment B39,
Iasi, Iasi County, Romania
Phone: +40 (732) 588 135
Email: [email protected]